Fast Cover AU Reviews
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Fast Cover AU Customer’s Q&A
Fast Cover AU FAQs
About fastcover.com.au Prices and Cost?
Fast Cover provides travel insurance at competitive prices with COVID-19 Benefits. They offer a wide range of policies including seniors travel insurance, travel insurance for Bali, cruise travel insurance, rental vehicle excess & more. The cost of the insurance policy is calculated considering factors like the region you are travelling to and the type of traveller (single, duo or family policy). Fast Cover also offers a 25-day money back guarantee. However, the exact prices are not mentioned. For a specific quote, one would need to visit the Fast Cover website and input their travel details. One customer mentioned purchasing full cover for a year of travel for $4500. Please note that prices may vary based on individual circumstances and travel plans.
About fastcover.com.au Popular Products and Services?
Fastcover.com.au is a travel insurance provider. The popular products and services include travel insurance with COVID-19 benefits, seniors travel insurance, travel insurance for Bali, cruise travel insurance, and rental vehicle excess. The company offers a wide range of policies and aims to make the process of finding and buying the right policy fast and simple. They also provide fast and simple emergency help and online claims submission. The company is known for its competitive prices and simple to read PDS. Fast Cover is a coverholder at Lloyd's. The company is located at Level 11, 74 Castlereagh Street, Sydney, New South Wales 2000. The company has a good reputation with a rating of 4.5 based on 500 reviews. The company operates from Monday to Friday, 9:00 AM to 5:00 PM. The contact number is 1300 409 322. The company has won multiple awards including the Product Review Awards Winner Travel Insurance Award for 2022, 2023, and 2024, the WeMoney Awards Winner Travel Insurance of the Year for 2022 and 2023, the Winner Outstanding Customer Service for 2023, and the Winner Travel Innovation for 2023. The company is Australian-owned and Australian-run. All their travel insurance specialist sales and claims teams are based in Australia. They provide policies for both domestic Australian and international trips. The company has been recognized as a great value-for-money option, offering one of the lowest prices with the most coverage.
How do I buy a policy from Fastcover.com.au?
To purchase a policy from Fastcover.com.au, the following steps can be followed:
- Visit the Fastcover.com.au website.
- Enter the travel details to get a quote specific to the trip.
- Compare the insurance options based on the quote.
- Once the suitable option is selected, the policy can be bought directly from Fastcover.com.au.
Please note that the policy can only be purchased for travel up to 12 months in advance. For any queries, the Fastcover team can be contacted directly. It's important to read the Product Disclosure Statement (PDS) before buying the policy to ensure it suits the needs and circumstances.
Remember, to qualify for the policies, one must be a permanent or temporary resident of Australia or an Australian citizen, possess a current Australian Medicare health card or be covered by an Australian private health insurance policy. The trip must start and end in Australia. For temporary residents of Australia, additional conditions apply.
Please note that Fastcover is currently unable to provide cover if one is already overseas. If this is the case, the Insurance Council of Australia may suggest other companies who may be able to provide cover for the travel.
It's the responsibility of the buyer to read the PDS in full to decide if the cover offered is right for them. They must carefully consider when they are covered, what they are covered for, any limits to the cover, and whether this policy is right for them and their circumstances.
If the information provided is not sufficient, please let us know.
How can I contact fastcover.com.au customer service?
Fastcover.com.au can be contacted through various methods. For policies and general inquiries, the opening hours are from 9-5pm Monday-Friday AEST. The phone number for Australia is 1300 409 322 and for international calls, it's +61 2 8215 7239. Emails can be sent to info@fastcover.com.au. Postal address is Fast Cover Travel Insurance PO Box R1384 Royal Exchange NSW 1225. For claims inquiries, the same opening hours and phone numbers apply. Claims can be submitted online by visiting the Claims page on their website. In case of emergencies, the 24/7 emergency hotline is +61 2 8320 7999. For media inquiries, the phone number is 1300 409 322 and the email is media@fastcover.com.au.
fastcover.com.au Return Policy?
Fastcover.com.au provides a full refund if the policy is cancelled within 25 days from the purchase date, given that the trip has not started, no claim has been made, and the policy has not been used to obtain a visa. As for the shipping policy, the policy documents can be received via email, which is the fastest way as the email is automatically sent as soon as the policy is paid for. If an email address is not available, the policy documents can be posted. Fastcover.com.au is also happy to both email and post the policy documents.